Significant 2018, looking ahead and a Christmas wish list
20 Dec 2018
On many fronts, 2018 was a turbulent year for the travel industry. Among the challenges, a rethink on US immigration and travel rules, Brexit uncertainty and gyrating fuel prices. Natural disasters and global emergencies led to the tragic injury and death of many travellers- in Bali, the volcanic eruption, in Alaska, an earthquake in Alaska and the boat disaster in Phuket. Meanwhile, worries about over-tourism intensified, there was ongoing consolidation and, though no longer hot news, digitalisation continued to disrupt business models.
Related Content: 2019 priorities: EX, cybersecurity, brand power and blockchainImage: Primary Event: The Travel CX and Acquisition Summit 2019Channels: Mobile and TechnologyTags: Natural disastersBrexitBlockchaindigitalTechnologyusaChinaeuropeStrategic partnershipsGoogleFacebooktravel appsGlobal leadershiptransparencyCentral Reservations SystemPoint-of-SaleSustainable Tourism
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