“Financial inclusion” key to delivering full development potential of e-commerce

Speaking at a 13 March seminar on digital payments and financial inclusion, Director-General Roberto Azevêdo said underdeveloped financial and payment systems are hindering the use of electronic commerce as a tool for growth and development. With more than 200 million small firms in emerging economies worldwide lacking access to basic financial services, “e-commerce will not deliver its full potential if many are still financially excluded.”

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